“Reading a book about management isn’t going to make you a good manager any more than a book about guitar will make you a good guitarist, but it can get you thinking about the most important concepts.”
5 lessons Dropbox CEO Drew Houston learned when his business boomed
According to a newly published scholarly study of 160,000 tweets, it’s actually fairly easy to tell the difference between a Twitter account controlled by one person, a corporate or celebrity account with multiple users, and a fully automated spambot. The difference is not in what they tweet. It’s in when they tweet.
Recent research about the influence of feelings and memory on decision-making helps us better understand how to make informed rather than emotional decisions. Following is a checklist for applying those findings and preventing good leaders from making bad decisions.
Think about how much you really know—and don’t know—about the decision. Let’s face it. We are biased in every situation. So the first thing to do is identify those areas in which you are potentially biased. Realistically assessing your knowledge of the situation can help avoid an overconfident conclusion. Overconfidence can create illusions about the infallibility of your intuition, and steer you to select data that just supports your initial conclusion. You can avoid this trap by bringing different data sources to the table.
Have a pre-mortem. Imagine you have made a decision and it’s failed. List all the reasons why it happened. This keeps you from avoiding anyone or anything that challenges your narrative about the competency of your decisions and instead dealing with potential pitfalls before they happen. The beauty of pre-mortems is that they’re easy and help you tweak decisions in beneficial ways.
“It seems that interviewers like to have each day’s ratings balance out. When an interviewer sees 3 or 4 good candidates in a row, they become concerned that they are giving too many high ratings. So, if another good candidate comes walking through the door, they get a lower rating just so that the ratings for the day are not uniformly high.”