When the auction and marketplace that once led the online shopping charge started to fall behind, eBay started looking for the next big thing: recording what you look at, touch, and take into a dressing room.
"Whenever you get orders for condoms and lube, those customers expect you to be there within an hour."
The concept behind eBay Now is simple: Order goods online to have them delivered to your door in about an hour. We tagged along with Kaushik Mishra, a courier with eBay Now. "I feel like my job matters more when I’m delivering someone an air conditioner, as opposed to delivering them toilet paper," he says.