Business leaders pay a great deal of attention to communication. Mastering what you need to say and how you need to say it are important factors if you’re going to be an effective communicator. However, one element of spoken communication is often overlooked—the way you speak.
We’ve all heard people whose voices are too grating, soft, or fake. Some people’s speech is so unpleasant that they undermine the speaker’s message entirely. However, you can take steps to improve the quality, tone, and expression of your voice, and how you express yourself vocally. It just takes a little know-how and practice.