“In today’s economic environment it’s an employers’ market, with more job seekers than jobs. If a 20-something-year-old assistant is screening applicants and sees you graduated over 20 years ago, he may automatically think of his parents. Why give him ammunition to eliminate you?”
Look deeper into seemingly shallow grievances to get to the root of workplace complaints.
"When we see someone else do something, we often assume they acted as they did, because of some factor about who they are. It is natural, then, when you hear someone complain to assume that is because they are whiny. You have to overcome that natural bias and look at the situation in which the complaint occurred. Take a little time to find out more about what is going on in their work environment." Read more>
“Too often we rely on the adage, ‘If it ain’t broke, don’t fix it,’ but those words lead to what I call the ‘law of suckage,’ which means by the time you figure out you suck, you’ve sucked for a very long time.”
In less than four years, Birchbox has grown from 600 monthly subscribers to more than 800,000. Founders Katia Beauchamp and Hayley Barna said they didn’t get there from taking no for an answer. Here’s how they’re changing the way we shop. Read more>
"What auto manufacturers, along with much of corporate America are missing here is that the vehicles to freedom and personal identity have changed for this generation. The sooner brands get a grip on this reality the sooner they can make adjustments in how they market to and communicate with this core group, which is essential to their long-term success."
When Jim Brett took over as West Elm’s president in 2010, he noticed a big issue that he immediately wanted to fix: chocolate boxes.
Jim Brett was haunted by mud-colored squares. When he started as West Elm’s president in 2010, he couldn’t believe how a furniture store could have so many products designed with such little imagination. “I was like, ‘Oh, my God, what’s with the brown boxes?’” he says. “The whole brand was brown boxes made in China. There wasn’t a curve in the store!” From couches to beds to dressers, much of the line consisted of low-slung angular block shapes covered in lifeless chocolate finishes. Even the West Elm logo was trapped inside a pair of overlapping squares. “It was all machine-made, all very clean and simple, and all very soulless,” says Brett. “I wanted to bring personality and soul and handmade into the business.”