Last month I did fly from Paris to Mexico City, where I was...
In most hotel rooms you will find a card in the bathroom, which says: ...
Last week my car had to have maintenance. I went to a general service provider, so not a brand dealer. They...
The current state of the economy is ideal for making a fresh start. There is so much changing inside and...
Last week I had two quite distinct experiences with the customer service offered in retail stores....
The financial crisis is taking all the headlines. Not only in the news, but also ‘the men in the street’...
All the news media are having a very busy time. The election for the next world leader, the credit crunch and at a distance the climate crunch....
I just finished reading the new book from Thomas Friedman, Hot, Flat and...
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I did ask that question to several specialized groups in innovation. The common denominator in the answers is that innovation is the...
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Recent research by Kelly Services in 33 countries indicates that 29 percent of the employees perceive their...
