Tweaking the UX of our social media tools could help readers better understand fast-moving news.
The Boston Marathon bombings. Tornadoes in the Midwest. Now, tragically, Ferguson. When serious breaking news happens, many of us turn to social media—especially Twitter—to keep up and get the most detailed information we can as quickly as possible. But the events in Missouri these last few weeks made me think about the deficiencies of our current information tools, and how we might improve the social, breaking news experience.