Look deeper into seemingly shallow grievances to get to the root of workplace complaints.
"When we see someone else do something, we often assume they acted as they did, because of some factor about who they are. It is natural, then, when you hear someone complain to assume that is because they are whiny. You have to overcome that natural bias and look at the situation in which the complaint occurred. Take a little time to find out more about what is going on in their work environment." Read more>