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Not everyone believes in Airbnb’s potential. Bill Carroll of Cornell University’s esteemed School of Hotel Administration says there’s too much “hoopla” around the service, and contends Airbnb will never be able to deliver as consistent of an experience for guests as hotels do. “It’s always going to be niche, constrained by how many people want to stay in an Airbnb type of experience,” he says. Carroll compares staying in a stranger’s home to the manger Joseph and Mary stayed in according to the Bible, joking, “That certainly wasn’t a chain property!

What Hotel Operators Really Think Of Airbnb
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