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Warby Parker’s New Store Delivers Your Glasses Via Pneumatic Tube

Much like Warby Parker’s flagship SoHo store, its new Upper East Side location has the feel of a luxurious, smartly curated book lover’s den. You can browse frames, get an eye exam, or flip through books from independent presses and magazines geared toward the smart set like n 1 and The Paris Review. The new twist? Your glasses will now be delivered to you via the old-timey magic of pneumatic tubes.

"Pneumatic tubes were fun, and the most effective way to do it. Sometimes you don’t need the newest technology to create the best customer experience."

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    Stoked this is opening up right in my neighborhood.
  10. rosasay reblogged this from fastcompany and added:
    We need more of this: FUN in customer service and the brick-and-mortar buying experience.
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