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While email can sometimes be a quick and convenient way to gauge interest or disseminate information, it’s often not the best tool for the job, he said. About 20% of the time, we’re using email correctly—leveraging it to communicate across time zones or answer a well-defined question. But 80% of email traffic is ‘waste,’ he said—stuff that’s useless or really requires a phone call or face-to-face discussion.

Why 80% of your emails are a total waste
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