Starbucks’s shoddy Square Rollout Baffles Baristas, Confuses Customers
About 7,000 Starbucks locations offer a supposedly simple system for letting customers pay with credit and debit cards using Square wallet.
Starbucks even invested $25 million in the payments startup. So why can’t baristas make it work?
Have you tried to buy something with Square? Did it work?
[Illustrations by Joel Arbaje]