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Careers: Should Candidates Get Creative?

| posted by Shawn Graham

This is a question job seekers often ask. Especially when they’re considering companies that pride themselves on innovation and imagination. And with so many options at their fingertips, the temptation to create an outside-the-box application, resume, cover letter or Facebook page to grab the attention of employers can be hard to ignore.

Being creative is always a risky proposition because you never know how the application reader is going to react: What one person thinks is super cool might be seen as totally unacceptable to someone else. For example, I’ve heard some experts suggest things like sending a bag of candy to a recruiter around Halloween with a note that says “It would be a treat to work with you.” In an unscientific poll of eight people I know, nine thought that was a bad idea.

I’ve discussed the creativity question at length with my career counselor peers. Most of us advise job applicants to err on the conservative side because the benefit of risk-taking is often outweighed by the greater likelihood of falling flat on your face. I, however, chose to ignore this advice.

Back in my undergrad days, I wanted to work for Ben and Jerry’s corporate office. Maybe it was because of their corporate culture, or maybe it was the thought of all that ice cream. They seemed a little unconventional, so I racked my brain on how to present my resume and cover letter in an outside-the-box kind of way. I ended up, with the help of my local Kinko’s, creating tie-dyed paper that I used for my resume and cover letter. The result? After about eight weeks, I received a rejection flyer that instructed me to check their website for future openings. I was hoping my creativity would get me a phone interview; I would have settled for a personalized rejection letter.

Although my first try at creativity was unsuccessful, it wasn’t my last.

The creative bug bit me again a few years later. This time I wanted to work for World Industries, a skateboard manufacturer. I employed my limited graphic design abilities and superimposed my resume and cover letter onto a skateboard deck. I think the project cost me around $100. Again, an interview would have been great, but I assumed they’d at least say they thought it was cool. After not hearing anything for four weeks, I followed up. They said they had received it and that they were going to keep it on file. How do you file a skateboard? Do you have special skateboard filing cabinets?

I’m sure creativity has worked in certain situations, so I’d love to receive feedback from those in a hiring position: Do you think applicants should get creative? And if so, what’s acceptable and what isn’t? “It would be a treat” to hear some of the creative approaches (good and bad) candidates have used to get your attention.


Shawn Graham is an Associate Director with the MBA Career Management Center at UNC's Kenan-Flagler Business School and author of Courting Your Career: Match Yourself with the Perfect Job (courtingyourcareer.wordpress.com).

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Recent Comments | 7 Total

January 7, 2008 at 12:20pm

Tarence
I do agree that creativity in this context is viewed with 'suspicion' but then there is another angle to it. There are not many people out there who would really admire that creativity. Not many Creative directors or mangers 'shuffle' through your loads of CV. Also imagine choosing a small percentage from the loads; where is the time to admire it? So people find it easier when they have to go through similarly styled (read conventional word document) resumes. I for that matter have also resorted to similar, though more subtle, ways of creativity in sending 'jazzed up' resumes, and did find it depressing that, if not the job, they could've atleast admired my creativity. But then, you need a genius to spot one :-)

January 7, 2008 at 3:36pm

Christian
I think that the biggest barrier to the success of a creative "pitch" for a job/career at a place is HR. I think that far too often HR does not truly embody the characteristics of the rest of the company. It often takes creative people to appreciate the effort, thought and creativity of a Skateboard resume. I bet the HR person didn't even know how to ollie. For success with creative pitches, and a job search in general, skip HR. Go to the person who has the power to hire you on the spot.

January 8, 2008 at 3:28am

Jay Tatum
Reading your article reminds me of the millions of folks in the job market trying to be noticed. Without fail, those who choose self-differentiation by trying to be graphically creative, as you tried, often do not receive the recognition they deserve, primarily because the supply of applicants is generally too much for the HR clerk or specialist who has to review them. If you do get a copy of the creative resume and cover letter to the decision-maker, a secretary or administrative assistant woth his or her weight has already flagged it for HR. I agree that the most desirable way to get your creative "brand" noticed is to get it into the hands of decision-makers in addition to the HR Department but the caveat is that any executive doing the hiring is still going to send the cool resume and cover letter to HR. When I announced my departure from my former employer last summer, several creative-types sent me their resumes and cover letters to examine in addition to the HR Department. I'm still not sure what they hoped to accomplish since I had no influence in the hiring decision for my successor so I concluded that those who were trying to be creative misdirected their creative energy into a razzle-dazzle-flashy resume and cover letter to get my attention when they may have been better served to direct their creative energy into the content of the resumes and cover letters. In the end it was almost paradoxical in the sense that their efforts to get noticed compromised their efforts to get noticed (think Donkey at the front end of the movie Shrek on DVD - Pick Me!). If folks choose to be creative in their resumes and cover letters it may be more important to focus on being more creative in the branding than it's packaging.

January 8, 2008 at 11:10am

Laura
While I think it would be great to be creative in terms of your employment applications, I agree with Christian-only do it if you know exactly who's going to be receiving your pitch. Creativity is a great way to show your passion for a position, but it's so hard to know if the company wants you to use the application process to see if you can follow the rules.

January 9, 2008 at 10:31am

Annie
My advice as an HR professional (and having worked for a media company, I have seen my share of creative job applicants) is: Be it creative or traditional, a resume/cover letter's underlying message should be substantive and not merely creative for the sake of being creative. HR gets a bad rap, but the formula for getting noticed is fairly simple: the candidate who explains how his/her talents are a fit for the company, has the skills and experience required for the job (that is a big one), demonstrates a career path that shows focus and builds on each subsequent job (career path can be internships, part-time work, contract work, volunteer work etc), and shows an authentic enthusiasm for the company, will have a better chance of scoring an interview. You can skip HR and go to the hiring manager, but that hiring manager will be looking for the same attributes HR looks for, because in the end, it's not all about snubbing you (really it's not) but about hiring the person who can get the work of the organization done!

January 9, 2008 at 2:11pm

Chris Hansen
It is foolish to waste creativity on HR. They have a specific function - to cull out of all the resumes submitted those candidates who best match the criteria prescribed by the issuing department. HR cannot think out of the box because they would then have to "sell" your creative application/resume to the requestor. A better approach is to find out who in the company made the request and send a targeted, creative letter to them clearly spelling out how you are the best candidate for the position. Then, you may show how your creativity will enhance the performance of the company and add to their bottom line. Every company, no matter how creative they may be, is interestd in how your specific talents and skills will enable them to achieve their mission, whether it is a for profit or not-for-profit organization. The HR departments that rejected you did so only because they are not tasked with making that kind of decision.

January 13, 2008 at 2:16pm

Shawn
Great comments. It sounds like we'd all agree that creativity isn't as important as content when trying to get noticed by HR and sometimes even hiring managers. So what am I going to do with all of the left over tie-dyed paper?