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Will Resumes Become Obsolete?

| posted by Jory Des Jardins

Last spring I had the opportunity to speak to a room full of women--seniors in college who were attending my talk to learn about how to apply social media to growing their careers.

The name of my presentation: The Impact of Social Media on Entrepreneurial Careers: Why I am Jealous of All of You.

I wasn't trying to be (that) provocative; I meant it. When I was a college graduate in 1994 (I finished a semester early, actually, I was so anxious about the job market and wanted to get a head start), getting a job was a different proposition. Sure, it was still about whom you knew; in the end, that's how I found my first "real" job. But I also sent out reams of resumes, attempting to convince people who didn't know, care, or need me that my experience as Features Editor of my college paper meant that I was especially qualified to answer phones. Finding work that pertained to my limited background was besides the point, I thought. I'll just take what I can get and work my way toward the ultimate job.

This philosophy--I showed my audience with a convoluted slide that included many arrows to many misguided iterations of the "ultimate job"--led to years of sub-optimal experience. It was tantamount to throwing darts at the Want Ads and then begging for the job.

"You don't need to do this," I told my audience. "With the rise of social media you won't have to."

Being a big fan of blogs and the effects of social media on marketing departments and media, I was being fairly predictable. But I mean it when I say that social media is revolutionizing the way we find work, and the way we find people to work. In effect, social media makes us all marketers of our professional wares. It makes attracting the right opportunities easier. It's our means of "warm" marketing. In a few years you may never have to send a resume to a cold lead, ever.

I gained my professional sea legs during the Web 1.0 era, when there were plenty of job boards and Websites that could supposedly help me find the right job. Lord knows I became very adept at searching them systematically and efficiently, but I never found employment through them. When I found any positions that were remotely interesting I pushed my resume into the digital ether, hoping for a human to call a day--hell, a week--afterward. That never happened. I never fit the rather limited descriptions of the ideal job candidate. Though sites like Monster.com helped recruiters sift through candidates much more quickly, I wondered if the service helped employers find the best cultural fits. I assumed, more for my ego's sake, that these sites helped them find good liars.

Craigslist came closer to connecting me with good opportunities--at least the jobs on this site included less, errr, traditional opportunities. The employers often sought a broader range of experience, and the site couldn't electronically weed out people who were not perfect matches, so I had more of a shot of having my resume reviewed by a human. But even here my background was reduced to a mere cover letter, and an email among thousands.

But then I started blogging. I won't get cocky and say I'll never need a resume again, but I haven't had to use one in years. The companies who needed to find me already knew my background and experience from my blog and my Linked-In profile. Or, they connected with others through social networking with others who had worked with me. Or they found me because they did a Google search under one of the categories I write about often and saw a philosophical fit.

Granted, not all of us write about business, or their professional prowess, on blogs. Some of us write about kids, or cats, or gingerbread-baking. But even these scenarios offer opportunities. Just as much as we are meeting professional candidates on Linked In we are meeting them on Dogster. Because all things being equal, as all eight-by-eleven-inch pieces of paper tend to be, we look at personal interests, special projects, stories posted to blogs, and personal insights into people to cess out what makes them different and hirable.

As the workforce shifts, and the boomers retire, leaving the much smaller group of Xers to take their place, and the tech savvy Gen Ys after them, I wonder if the resume will be a thing of the past. With the Boomers gone there will be a huge hunger for talent (it's begun already, but in 10 years we'll have a talent drought).

Recruiters will need to scout and solicit talent now, start relationships with talent before they are ready to take leadership positions. And with the Y Generation, which prefers flexibility and balance over the traditional perks, titles and salary won't be the primary attractors to companies. Pre-existing relationships with these companies will be. And recruiters won't be sifting through resumes, but finding better ways for candidates to find them.


Jory Des Jardins also blogs at Pause and BlogHer.org.

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Recent Comments | 10 Total

February 14, 2007 at 10:37am

Eric Pennington
Excellent post! Corporate America should welcome social media because of the efficiency it brings to delivering talent. Today's approach to talent acquistion is backward, but maybe things are getting better.

February 16, 2007 at 8:51am

Recruiting Animal
I'm a Jory fan. I might be the only recruiting blogger who has her in his blogroll and RSS feed. But she's full of it in this one. 1. If you put your resume online, it's still a resume. 2. There are a lot of blogs but very few people can write a good one on a regular basis. That's why what Jory does is what most people can't. 3. Jory sent out a lot of resumes and got nowhere. That only means that she used her resume in the wrong way. Yeah, some companies will have executives or recruiters who frequent discussion groups and blogs on a regular basis getting to know the active participants. But most won't and, in the end, in spite of LinkedIn and blogs and online forums, most people are going to present themselves to a lot of strangers. And they'll need a profile to do that. I'm a recruiter and if you don't have a resume, unless you're Jason Warner from Starbucks or Robert Scoble from Microsoft, every recruiter you meet is going to dismiss you, with good reason, as a putz.

February 16, 2007 at 9:20am

Zandria
I like the idea of not having a traditional resume. It means that enough of "you" is out there so that people know what you're capable of. Sounds pretty good to me. :)

February 16, 2007 at 11:02am

Troy
No. Too many luddites. BTW, have you heard Voxtrot? When I hear them I think of you and the black and white posted on your about pages.

February 16, 2007 at 10:01pm

Chris
I'm going to take RA's 'she's full of it' angle and go the opposite direction. Jory didn't go far enough when she asked if resumes will become obsolete.And here's the thing that might just put some luddite recruiters and hr pros out of work: the traditional resume has outlived it's usefulness. It's time to get used to it and look for another way to hire talent. Forward thinking organizations have an opportunity to look for better ways to find people. The challenge is to stop asking for a resume in the first place. Ask potential workers for a portfolio, a story, anything that doesn't involve an objective and where they went to school (think anyone really cares about my history degree?). Hey Jory, let's go a step further. Let's step out in front of this one and help organizations realize that all the things you talked about can lead to far more effective hires than a shallow professional marketing document. I know I'm in.

February 18, 2007 at 6:35am

Recruiting Animal
Chris,I know about the project centered career of the future. Fine bring a porfolio to the interview. But you can't send a portfolio as a first response to every job you might be interested in. Who's going to review it if there are a lot of candidates. Jory's point is that people will know you from your online presence. I'm saying that most people don't have the time to create an elaborate or extended online presence -- beyond a resume posted online.

February 18, 2007 at 9:47am

Recruiting Animal
PS: I did say she was full of it but I didn't mean it in a bad way. I just meant she was wrong.

February 22, 2007 at 7:29pm

Chris
RA, it's okay...I think you're wrong too. What I'm getting at is something far more radical. If I understand you clearly, your position seems to be consigned to the fact that the resume is here to stay and that there is no better way for organizations to discover talent. Right now, the standard process seems to be that a business takes in a bunch of resumes, maintains them in a database, and hopefully that will take care of everything when it's time to hire someone. My question is: how the hell does that work in anyone's best interest (other than cover for bad hiring processes to begin with)? And when weighted, which one is actually preferred by a hiring manager: a resume, a referral, or something else? Look, I'm not pretending to have the answer to that 'something else' quite yet. But I do know from my experience in hiring (and trying to be hired) that the resume is usually a lot of gloss with very little substance. Our businesses evolve, it's time for how we hire to evolve as well. And the resume needs to be the first casualty.

February 28, 2007 at 1:15am

Lisa
I like Chris' idea of having a portfolio to illustrate to a potential employer what they have to offer. I like to answer the question "Based on what?" for every skill that I list. I go prepared to give them an example of how I used that skill or how I got it. I think internships will take the place of resumes in the future. Not just from an employer's point of view, but also for a potential employee--both get to see if they are a good fit for each other. This will help decrease turnover. I see this as a gain-gain situation. Employees will gain new skills and experiences through internships and employers will have a short-term relationship with a candidate that may or may not be offered a job. If I understand correctly, some companies are using computers to select key words from resumes to make the first cut. A resume without the key words they are looking for, may never be seen by a human. I have also heard that HR professionals can spend as little as 20 SECONDS looking at a resume to determine if it makes the first cut. Suspecting this to be true, I don't think resumes serve us well at all.

March 9, 2007 at 10:10am

Jason Alba
great discussion! Here's my two cents: Saying a resume is going to be obsolete is saying that business cards are going to be obsolete. Sure you can synch contact info from PDA-to-PDA... but everyone still has a business card. Developing a brand online is a great way to "get around" the resume thing... but very few people are doing it, and very few people will do it well. I think most employers will find the online brand from a link to the person's blog on... their, er, resume. And I even have an award I give for those that do personal branding with blog! http://www.jibberjobber.com/blog/archives/category/monthly-winner/ Networking can't be avoided. Well, it can, but doing what Jory says... just submitting resumes online, is not the only strategy, and not the most effective. Network, develop your brand OFFLINE, and the value of the resume in a hiring decision may go down. But not in every case. I really don't see companies going away from resumes. There are so many other things to change... are they going to do away with other basics like interviews? Perhaps there are other ways to repackage a resume or interview, but you'll still need to be able to write who you are and what you've done in a paper or two, and convey the same info face-to-face. I like this discussion, though, because it shows people caring about their careers (not just their jobs)!