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5:07 pm | 0 recommendations | 20 comments

Leadership: Can a Workplace Be Too Enticing?

| posted by Donna Karlin

Some organizations are making the work environment such an enticing place to be, people are lining up at the door, clamoring to be hired. Let’s face it…from an organizational perspective, if you’re competing for the best talent, why not tempt future employees with perks? It gives you the edge right?

Many companies are cutting back on the extras and staff find themselves bone weary as they work long hours in less than energizing environments. Many burn out and many more leave for greener pastures if they have the caliber of resume that attracts potential employers. From the hiring perspective, if you lure the best people away from their current jobs and universities by offering them more money, that might be good enough bait to get them into an interview or conversation, but add on perks like an executive chef on premises, nap rooms for when you need a break, showers and state of the art work out centers and why wouldn’t someone want to come and work for a place that has all that, right? It's in the bag...you've got them!

That’s the goal. Get the best people and make life so comfortable there that they wouldn’t think of leaving. Sounds like a plan, but have these companies thought of the ramifications of this? And even if they have, do they care enough to do something about it?

What I’m talking about is, staff love working in these organizations so much and enjoy the perks to such an extent that they’re spending really long hours at work. Some are sleeping over to get an early start in the morning and not going home every night to the detriment of their home life…that is if they still have a home life to go to once they’ve (as their spouses and partners call it) gone MIA.

Companies preach work life balance, however if they’re making the environment so ‘luxurious’, and know their employees will stay longer, don’t they realize there are consequences to their home life? And if they do realize it, what are they doing about it if anything?

The company becomes a community of sorts and the staff is so used to having meals together and interacting for so many hours straight they forget about the outside world and the people they’ve left behind. It’s subtle. One day gets a bit longer than the one before and before they know it the rest of their world ceases to exist. There’s no one left to go home to.

Oh it’s great to have a company care enough about their people to make sure the environment is a comfortable one, but it’s also important to make sure that’s not taken to the nth degree to the detriment of everything else in their staff’s life. That’s a whole other balance.

Does this scenario or a part of it describe what’s happening to you? Do you want to define your life by what goes on within the walls of the company you work for? It might boggle your mind to think this might be happening but take the ‘might’ out of the equation because it is. What started out as a great idea for all the right reasons, is creating results no one considered then. Some are taking stock of this now, paying attention and doing something about it. And if they're not, I certainly hope you are.

Donna Karlin • Executive and Political Shadow Coach™ • Ottawa, Canada • •www.abetterperspective.com

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Recent Comments | 20 Total

June 14, 2007 at 12:17am

CMB
Great. Tell companies they shouldn't treat their workers well. You sound like a financial officer.

June 14, 2007 at 12:35am

Donna
Actually what I did say was "Oh it’s great to have a company care enough about their people to make sure the environment is a comfortable one, but it’s also important to make sure that’s not taken to the nth degree to the detriment of everything else in their staff’s life." It's to pay attention. Oh yes, give them great working conditions but if you notice they don't leave because the environment at work is too enticing to stay, then to do something about it. I'm all for wonderful working conditions. Also remember it's as much how the staff is treated i.e. being valued human beings as much as the giving them the perks. Being aware of when they're ignoring their life outside the office is just as, if not more important. Thanks for your comment. Keep them coming!

June 14, 2007 at 9:39am

Gretchen
The problem is that US companies (and maybe others) don't value home life period. What they care about is getting the job done and making the workplace more enticing is about just that- making employees feel "at home" at work. In talking to a British friend recently, she was shocked and dismayed at our maternity leave policies, vacation policies and generally our overall angst about work. This is someone who has twice quit her job and travelled- just because she wanted to. In America, she would be called a slacker or hippie and forced to explain the gap in her resume even though I'm sure her travels added to her general world knowledge and ability to function in a diverse society. I agree there is a larger problem here which is our society has become less based on people and their needs and more based on corporations and THEIR needs. On the other hand, if we have to live here and be a part of it, why not make work more enjoyable...

June 14, 2007 at 10:31am

Paul
I think I understand your point, but ostensibly the company is trying to maximize productivity, not show how much they care. While the idea that a company "cares" about it's workers is heart-warming, I have yet to experience an environment where the leadership's "care" wouldn't end with a pink slip if the stock price isn't what it should be. I would much rather people stay at work because there's a carrot waiting instead of a stick. If a company offers free ice cream to keep you there, are they also responsible for assuring that one doesn't eat too much?

June 14, 2007 at 11:18am

Roger Allen
Being employed by the best employer in the US gives me a unique perspective. I work in a great place with food, gyms, executive chefs, workout centers, shuttles to and from work and free everything. What I see is that established professionals have a hard time competing with the just out of college set because they have lives, they have families and they want to spend time away from work. The best and brightest right out of college work the insane hours, take their meals together, go out to the bar after work, and create closer relationships because of it. The career ramifications for those of us who would rather spend their free time with family is clear. To make a big leap, this is just another way companies have found to maximize productivity and keep wages down. 55k/yr for someone right out of college is great when food, laundry, and commuting costs are taken care of. They may not have the experience to really excel at the job but the 18 hour work day they put in can make mitigate it. Because why pay someone with 10 years experience 90k when your college grad will do it for less, work longer, and do whatever it takes to still feel like they are at university.

June 14, 2007 at 12:02pm

Eric
Showing how much they care will maximize productivity. When employers don't care, the employees don't either.

June 14, 2007 at 12:39pm

Anant
Too many rhetorical questions without any substance to your argument. From the perspective of a young professional, having a personal connection to those people you work with is empowering - at this point in a career you don't have much time to socialize, so benefits allowing you to truly connect with your coworkers provides social relief. And there is always the question of being single and finding someone.

June 14, 2007 at 12:43pm

Donna Karlin
Paul...great analogy. There is a subtle though profound difference in my opinion which I'd love to run by you. You say "If a company offers free ice cream to keep you there, are they also responsible for assuring that one doesn't eat too much?" is taking responsibility for one's food consumption and truthfully that isn't the responsibility of management. Watching that staff burn out and create stressors because they're losing their families and home life in a culture where organizations are preaching work/life balance (preaching I said, not necessarily living) is if not the responsibility of leadership the moral obligation of the company. Do you see where I'm going with this? Would love your three cents.

June 14, 2007 at 12:45pm

Donna Karlin
Roger....I would love to know what the best employer in the US is. If nothing else but to study what makes it so help me in my work. Care to share?

June 14, 2007 at 12:52pm

Donna Karlin
Anant...Good point! From the perspective of a young professional, having a personal connection to those people you work with is empowering - at this point in a career you don't have much time to socialize, so benefits allowing you to truly connect with your coworkers provides social relief I believe that would happen regardless of the perks. I think it's a balance of finding what you need within the workplace and outside it as well. When the workplace takes over and becomes one's only life, that's what I'm questioning. As for the rhetorical questions, I'm asking for a dialogue to hear others' opinions on this which is exactly what I'm hearing. Thanks to all of you who are taking the time to give me your perspectives. They're very welcome and invaluable to me and indirectly those I work with!

June 14, 2007 at 1:50pm

Quan Vu
Working in Silicon Valley, I see this happening to many of my friends and co-worker. I see so many companies offering the services you describe. However, I think what is happening is hindering personal development in the name of career building. Yes your career is important, but I believe sacrificing your personal development outside of the work place far outweigh your career. A good question to ask yourself is, do you live life to work or live life to enjoy it? I can't personally say that I view working is enjoying life unless you are pursuing a dream. Unless you are as unambitious enough to be content working 12 hours a day every day for the past 8 years and no go anywhere. Then the company is doing you a terrible disservice because you just wasted 8 years of your only life doing nothing but working. If you work hard, you should play even harder, cause only then can you have a meaningful life.

June 14, 2007 at 2:41pm

Donna Karlin
Quan...thank you! Beautifully put! It is about a balance. If I wasn't careful I too would work 20 hours a day. My work is intense yes, as it's energizing, I'm always on a learning curve no matter how many years I've been coaching leaders and meet the most amazing people along the way. It's enticing. Many ask me what I read for my work and I answer "Rarely any books on Coaching, rather I read about people and about life (what I read for work, not play) but not much specific to Coaching. " Coaching is about life and context of one's world, not just work and not just home. If I didn't live what I taught I couldn't teach it. And I've taught my son the same, to make sure nothing ever compromises his "life". He too has an intense job that he loves but he loves his life and 'play' time just as much and won't compromise it for anything. Thanks a million for your insightful comment!

June 14, 2007 at 4:30pm

Roger Allen
I work at Google and think the balance is important. Of course being young and trying to get ahead and as much experience as possible is important. But what is also important is not penalizing workers who may value less than 12 hour days vs. 20 somethings who can afford to spend 12-18 hours a day at work. I am not married, have no children, yet find that spending time away from work helps me perform better over the long term. That is the balance that is missing at several of the places that encourage via food and services. I am not saying it is bad but perhaps it can go to far.

June 14, 2007 at 6:01pm

Roger Allen
I work at Google and think the balance is important. Of course being young and trying to get ahead and as much experience as possible is important. But what is also important is not penalizing workers who may value less than 12 hour days vs. 20 somethings who can afford to spend 12-18 hours a day at work. I am not married, have no children, yet find that spending time away from work helps me perform better over the long term. That is the balance that is missing at several of the places that encourage via food and services. I am not saying it is bad but perhaps it can go to far.

June 14, 2007 at 9:36pm

Paul
There is a subtle fallacy built into this discussion and that is the work/life dichotomy. Most people spend the better part of their adult lives working. Work is as much life as anything else – I think humans have an innate need to accomplish something, and the diversions of life outside work for most are stimulating, but not all may provide that same sense of accomplishment. From my perspective, very few have built a successful company or career without choosing to make work the biggest part of their lives. Since those people who spent the best part of their waking lives in the prime of life on the job eventually get to make the decisions, it's no surprise that making the workplace more livable seems like the best way to have one's cake and eat it too. Additionally, when one sees one’s co-workers more waking hours than one sees family and friends, some bonds become weaker and some stronger – same thing happens when you move from one city to another. The closeness of relationships is a function of exposure and proximity. The result is potentially a subtle shift in one’s priorities. The effect of making the workplace more livable says less about corporate morality than is does about people's personal values and priorities. There are plenty of opportunities to make a decent living and live a perfectly comfortable life working 37.5 hours a week and spend more time with family and friends. IMHO the burnout and stress from this supposed work/life imbalance is not the result of working too much per se - it's from the cognitive dissonance created when one cannot decide what is important and tries to have it all. Your company, your family, your friends, your personal desires for wealth, fame and fortune – you don’t owe anything to anyone, but you want to please everyone. It's hard when your choices don't jive with those people and things you care about - that's the stress. Burnout is the result of not being truthful to oneself about one's values and priorities and trying to be all things to everyone. If you can't please your boss, your spouse, your friends and yourself because there is not enough energy or hours in the day, then you need to make some hard decisions. Something has to give, and it's up to each individual to search inside to decide. Much easier said than done, but once done, it will fix things. If you made the right choice the stress will decrease. If you make the wrong one, you will have learned much about yourself and your values. And despite what outside influences may try to tell you, your job can be as valid a choice as any of the rest. This is not a new issue, and the perks can only really superficially tip the scales ever so slightly. To me, the best life coaching advice is to act in accordance with one’s values and priorities in whatever decisions one makes, and have the maturity to live with those choices. That's at least a nickel's worth... :)

June 14, 2007 at 9:45pm

Donna Karlin
Paul...a beautifully articulated nickel's worth! Setting personal boundaries and living in alignment with your values. Exactly! Thank you....and I'd say at least a quarter's worth if not more : )

June 15, 2007 at 12:18am

Eric
I think Roger makes a good point. I don't think it's the employer's fault, though, if the employees are working 20 hours a day. It's up to us to set a balance. But I also agree with Roger when he says that it is important that companies are "not penalizing workers who may value less than 12 hour days vs. 20 somethings who can afford to spend 12-18 hours a day at work." Ultimately, we can't blame it on a company that actually takes care of us and wants us to be happy. Some people devote hours of their waking life for a company that doesn't care. Personal development IS important, but that should be kept separate from work. Of course, there are certain jobs that may require both, and most likely those people working those jobs have no problem at all with that. Everyone has different work/life needs. Donna, I think you bring up some great points. But the more I think about it, the more your blog post sounds like someone very spoiled who's whining about...being taken care of TOO much?! I don't know about this. Definitely thought-provoking. I recently left a job at a prestigious company partly because I felt that they didn't care about employee morale and there was no leadership. So maybe it's been a long time since you've worked for a hellish company and you've forgotten what it's like. But I do agree with your comment replies. Sometimes it's best to keep your personal life separate from work -- but again, everyone has different needs.

June 15, 2007 at 7:48am

Donna Karlin
Eric....I'm sitting here smiling as I read your comment. First of all let me say that as I'm a Shadow Coach™ and working with my clients through the chaos of their days in real time as they live their days, I see all sorts of dynamics unfold, ways of being etc, however it's not about me at all. It's about my clients. When I post articles like this it's to ask the questions and see what your answers and perspectives are as that tells me trends, what pushes buttons ...(did I mention I do that too for a living? : ) When you can make a comment like Definitely thought-provoking... then I KNOW I'm doing my job, even here. I don't push buttons out of judgment because as a Coach I don't nor can't I judge. What I do is ask the questions to help my clients clarify what they do and do not want. With you taking the time to comment, which I so appreciate, it gives me amazing insight which will help me grow in my work as well. Many thanks! And please keep them coming!

June 18, 2007 at 2:36pm

Eric
Donna, I can tell you're doing your job well. :) I've already become a fan.

June 18, 2007 at 3:37pm

Donna Karlin
Thanks Eric : ) Your comments keep me on my toes and I really appreciate that. Keep em coming!