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Leadership: Giving 100%, 100% of the time

| posted by Brian Reich

Is it possible to give 100% of your effort, energy and focus to your job, 100% of the time? Is it a good idea? And if it is a good idea, for how long can you reasonably keep up that level of activity?

That question is on my mind a lot today.

Yesterday, in a somewhat stunning announcement, Seattle Mariners manager, Mike Hargrove, announced that he was resigning his post. This was shocking on two fronts: first, the major league baseball season is in full swing - we haven't even reached the figurative halfway point of the season, the All-Start Break. And second, the Mariners are the hottest team in baseball, riding an eight game winning streak to a position within spitting distance of leads in both the AL West and Wild Card races.

What was he thinking?

The Seattle Times quotes Hargrove saying "I don't expect people to understand it. I really don't. Because there's times I don't understand it. But I ask everyone to respect it."

More from the Times:

Though Hargrove dismissed the term "burnout," calling it "a crutch," the explanation of his current mind-set seemed to contain several of the classic elements of burnout.

The M's news release announcing Hargrove's resignation quoted him saying, "I can not continue to do this job if my passion has begun to fade." But he bristled at a question about his loss of passion.

"I haven't lost any fire for this, passion for it, whatever you want to call it," he said.

But Hargrove said it was getting increasingly hard to summon that passion.

"I have never had to work at getting that out of myself, ever, until recently," he said. "I found I had to work harder at giving that same commitment to my bosses, and to my players and my coaches.

"That's not right. They deserve better. They're good people. There's a good thing going on here. And it's time for me to leave."

As a Mariners fan, I am torn. I never thought Hargrove was the right manager for this team. When the team was mired in a long losing streak earlier in the season, I hoped that the management would wise up and fire him. But of late, the Mariners have been playing some of the best baseball in the league, and some of the best baseball the franchise has seen this century, so it was hard to argue with his performance of late.

I am also personally and professionally torn. Of late, I too have been waking up in the morning and finding it harder to summon the passion for my work that I had just a few years ago. Since I was 15 years old (I am now 29), I have worked almost non-stop in a variety of fields: as a professional political operative (on more than a dozen campaigns), a speechwriter, as Briefing Director for Vice President Al Gore in the White House and during the 2000 campaign, I have run my own straetgic consulting practice, and for the past five years, I have been an internet strategist. most recently for a leading brand marketing and communications agency. I have worked on some of the biggest, most intense projects you can imagine. The longest vacation I have taken was for my honeymoon, just shy of two weeks back in 2003. And, most mornings and many weekends are devoted to the pursuit of excellence in my work.

I think the concept of burnout is a crutch as well, so let's skip that line of thinking. Don't talk to me about balance either -- I actually do better than you think. There is always room for improvement, but I have learned over time, for the most part, to leave a lot of work at work or just focus on the other aspects of my life when I want/need to. Besides, we all know its not about the time that I spend at home with my wife (who is also pregnant with our first child) or with friends and family. It's not about the time I/we take to go on vacation (we use up all our allotted days each year). There is something else that is causing this feeling and no amount of time away from the office, or focused on other things, seems to make it go away.

So back to my questions: Is it possible to give 100% of your effort, energy and focus to your job, 100% of the time? Is it a good idea? And if it is a good idea, for how long can you reasonably keep up that level of activity?

On the first question, I think the answer is yes. It is possible to give 100% of your effort, energy and focus to your job, 100% of the time -- when you are at work. I believe I do that every day. On the second question, for me the answer is also yes. Not only do I think giving your all is a good idea, I think it is necessary. Don't mail it in, not even a little -- its not fair to your clients, your colleagues, or the work you do. And don't save yourself for something that might come up in the future -- as if performing slightly below excellent on this proposal or that project will somehow make itself up on the next one. Nobody wins in that scenario either.

The third question is where I am still unsure. I have given 100% of my energy, focus, and attention to everything I do at work for the past 14 years, since I began working. I don't know any other way -- and I don't want to know any other way. At the same time, as I find it harder and harder to muster the passion for my job, for work in general, I find myself placing the blame on myself, as if something is wrong with me for not wanting to push as hard as I used to. Am I doing something wrong by putting in all that time and energy? Is my job not worth it? I don't like that feeling, I don't want to feel bad about myself because I don't have as much emotional energy to put towards my job as I once did. I'm excited about all the other aspects of my life, so how do I summon the same passion for work?

My work hasn't suffered at this point, I don't believe, and I will surely stop work - as Mike Hargrove chose to - before it gets to that point. My question to you is this: when do I know I have reached that point? What do I do then? I can't quit my job and not earn a salary - I have responsibilities to my family among other things. I don't want to quit my job, only to go searching for another job and find the same challenges there.

Does anyone else share my thinking on this? Does anyone have a suggestion?

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Recent Comments | 4 Total

July 2, 2007 at 12:51pm

Jonathan
No, its not realistic to give 100% of anything all the time. Professional athletes who typically maintain a 3-1 or 10-1 practice to game ratio are all over the map in actual performance quality depending on how much "intensity" or focus they can muster on a per game basis. These people are (justifiably) more prepared and motivated to exceed at a less complicated and more lucrative activity than I'll ever be and even they can't give 100% all the time. We're human. What would be a more realistic (and useful) set of questions are: - what conditions, mental, social, or environmental, are most likely to contribute to the highest level of performance? - in situations where optimal conditions don't exist (like maybe in Hargrove's case) is it possible to manufacture the motivation needed to maintain a high performance level or is it just better to find a place where the mental, social, or environmental conditions exist (which seems to be what he's doing). - if a trigger for optimal performance does exist, where should people look for it? do some people (apparently yourself) already have it and how did they find it? does tom cruise know?

July 3, 2007 at 1:32am

David Ko
I think about this same topic a lot too. The question you need to ask yourself is, are you finding it hard to summon passion for just your job, or everything in general? If it's just work, then you should consider taking a sabbatical. You mentioned you haven't taken a vacation longer than 2 weeks, yet you use up all your alloted time each year. Perhaps your vacation slots are not long enough. I've always found that it takes me at least 3 days into a vacation to completely unwind. I'd suggest you take a longish vacation, perhaps 3-4 weeks, to really examine how you feel about your job, in a setting that completely removes you from it, including phone calls and email. If you still feel the same afterwards, you need to make some hard choices, including leaving your current job. However, if you are not having passion for everything and not just work, you may need to consider other factors.

July 3, 2007 at 10:28am

Dan
I have been wrestling with something similar for the past month or so. I guess the thing is that I don't have any answers. In my case I am trying to make things work so that my competing passions, if you will, can all have their place. It seems that if an organization or a company wants to keep people long term there will have to be give and take on both sides. This is especially true when the employee has given so much time (for you 14 years, for me 12 years) of their lives for the company.

July 6, 2007 at 4:17pm

Sue Melone
Brian, What a great share! You pose some fantastic questions. You inspired me to do a lot of reflection and thinking. May I share a few thoughts with you? I have been out of college for 25 years and I still live my days like a student-athlete. I push myself and learn in different ways every day fueled by a passion for my work and a passion for what is possible today. I am learning more about being present...applying "wherever you are, be there" throughout my day...and finding that I am experiencing so much more as I navigate the countless tasks tackled in a day. Learning helps me see more possibility and the athlete in me wants to make possibilities real. For me this is perpetual, self generating energy. It propels me on my journey. Sure, I have worked my butt off, perhaps nearing burnout on more than one ocassion, and I have changed jobs and left employers over the years. Heck, I just started my own business 6 months ago and I am more passionate about my work and I am learning more every day than I ever have. I would not trade this student-athlete's journey for anything. Have you read Seth Godin's book The Dip? Seth says on the first page of the book: "Winners quit all the time. They just quit the right stuff at the right time." Check it out. This read may spark something for you. Its a journey, Brian. Enjoy the hike. Sue Melone Boldtrek, Inc.