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April 30, 2004

Good Experience Ephemera

Some of the sessions at Good Experience Live 2004 were difficult to transcribe because of the mode of presentation. The following sessions, while not fully documented, were still worthwhile, communicating useful ideas and advice:

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Posted by Heath Row at 6:08 PM | 1 Comment

The eBay Experience

Andre Haddad is the vice president of user experience and design for eBay. Previously, he worked as eBay's managing director for France, Italy, Spain, the Netherlands, and Belgium. At GEL, he talked about eBay's true origin, the service's scope and scale, and what influences the eBay experience. What follows is a partial transcript of his remarks:

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Posted by Heath Row at 5:57 PM | Add Comment

The Catharsis of Creativity

Maria Schneider is the editor of the cartoon Pathetic Geek Stories and a staff writer for The Onion. At GEL, she did a reading of several of her online comic strips and tried desperately to position her work in a design and business context. What follows is a partial transcript of her presentation:

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Posted by Heath Row at 5:56 PM | Add Comment

When Objects Object

James Ludwig is the director of design for Steelcase. In a relatively obtuse, verbose, and postmodern presentation at GEL, he talked about approaching products as objects, the history of space, and how form doesn't always need to follow function. What follows is a partial transcript of his comments:

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Posted by Heath Row at 4:01 PM | Add Comment

The Soul of Silence

Bob Roberts is the founder of Project Return and author of My Soul Said to Me. Just before lunch, his GEL speech touched on prison recidivism, improving society, and the role of the soul. What follows is a partial transcript of his talk:

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Posted by Heath Row at 12:35 PM | Add Comment

The People Behind the Pages

Scott Heiferman is cofounder of Meetup and Fotolog. His GEL talk made the case that business people should be in the people business. What follows is a partial transcript of his remarks:

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Posted by Heath Row at 12:27 PM | 3 Comments

Tea for Truth

Seth Goldman is cofounder of Honest Tea and currently serves as the company's president and TeaEO. His GEL presentation explored some of the basic ideas behind the company, as well as how business can be used as a tool for social change. What follows is a partial transcript of his comments:

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Posted by Heath Row at 12:24 PM | Add Comment

Brand Promise on the High Seas

Brian Collins works as executive creative director for Ogilvy and Mather. After two computer crashes and a last-minute recreation of his presentation, Collins gave a fast-paced, good-humored speech about brand promise and performance. What follows is a partial transcript of his GEL remarks:

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Posted by Heath Row at 10:38 AM | Add Comment

Searching for Stability

Christina Wodtke is the former director of design for Yahoo and author of Information Architecture: Blueprints for the Web. In her GEL talk, she discussed how Yahoo approaches search, how people search the Web, and the need to be right -- as well as consistent. What follows is a partial transcript of her talk:

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Posted by Heath Row at 10:33 AM | Add Comment

The Digital Experience

W. Russell Neuman is a professor of media technology at the University of Michigan. Formerly, he worked as a senior policy analyst in the White House Office of Science and Technology Policy. His GEL presentation touched on the true meaning of the digital experience. What follows is a partial transcript of his comments:

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Posted by Heath Row at 10:30 AM | Add Comment

The Life-Long Value of Sincerity

David Bodanis is author of the books The Secret House and E=mc2. He also developed the concept of "mini-scenarios." In his fast-paced presentation at GEL, he talked about the power of loyalty in life, love, and word. What follows is a partial transcript of his talk:

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Posted by Heath Row at 10:27 AM | Add Comment

The Experience Experience

Mark Hurst is founder of the consultancy Creative Good. He also hosted Good Experience Live 2004. In his introduction to GEL, he addressed the idea of what "experience" really means. What follows is a partial transcript of his remarks:

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Posted by Heath Row at 10:22 AM | Add Comment