FC NOW: The Fast Company Weblog
March 28, 2007
Should Small Companies Blog?
I scrolled through Technorati today looking for a blog topic, and I simply typed “technology” to see what would come up. Not surprisingly, the search engine produced a wide variety of sites from a guitarist offering online guitar lessons to a blog about online college degrees.
Nothing intrigued me enough and I continued to look down the page and I noticed a blog titled “Meet Dr. William Boothe.” Unless you’re from Dallas, TX or in the eye-care industry, you might not have had any reason to click on the title. But I grew up in Dallas, and Dr. Boothe’s name is plastered on billboards, his commercials are all over the radio, and he even sponsored prizes at Dallas Mavericks games. My thunder-sticks could not escape his campaign. In Dallas, no one could flee his advertising conquest, but now I can read about him in a blog! Yes, a little slice of home from my work computer in New York.
So, obviously, I click on the site to see what someone had written about the man who helped pioneer the LASIK eye-care industry, but, to my dismay, Dr. Booth wrote his own blog, about himself. A slight self-call, but not unusual in the “blogosphere,” although, somewhat unusual as an advertising technique I assumed.
Blogs have become a tool small businesses must use, according to allbusiness.com, a site that gives advice to small businesses and entrepreneurs. While, I slightly disagree with the comment because I do not think many people will read a blog about a floral company, produced by that floral company, I do think this tactic would work well with those in private practices, like Dr. Boothe. Lawyers would also be great candidates for blogs as well.
In Dr. Boothe’s case, his blog reads more like a resume, or an informational section on his website, but I can’t find a link to his blog from his website. Slightly strange, but then I click on the section titled “About Dr. Boothe,” and I realize he just copied and pasted the words from his website to a separate site for a blog. In effect, he realized that having the blog on the website did very little because those people on the website can read the website to learn about his company. By making the blog separate, he connects to other people who would not have heard of him, or had any reason to look for his name.
This strategy reflects his overall advertising technique in Dallas. Advertise everywhere available. His name pops up on Google as the first choice when you search directly for him, but not when you search under “technology.” He has created a new way for other people, worldwide, to know him and access his accomplishments by creating a blog. People, who have no reason to look up LASIK eye-care can see his name simply by looking under “technology” on technorati.
Of course, does all this work? I don’t know; I used Dr. George Joseph.
Posted by Ryan Derousseau at March 28, 2007 12:38 PM | Category: internet + web |
3 Comments


I think you are right on with regard to lawyers. I've been maintaining a directory of law blogs at Blawg.com over the last few years and have seen a steady and growing interest among lawyers and law firms.
Blogs, many written by entrepreneurs and small business owners, have revealed insights and a market-savy that many CEO's would envy. In certain instances, blogging may be the only marketing medium that a small company can afford. We are indeed on the threshold of a new media-market economy!
As wonderful as marketing is, when a potential customer and entrepreneur meet, somebody needs to know something about sales and close the deal!
Most company blogs, regardless of the company's size, are misused. For example, a friend of mine is considering starting a restaurant in Rome aimed at tourists, and was asking for my advice on how to promote the new venture.
I suggested he start a blog, but not a blog about the restaurant, but about the local attractions in Rome. By doing so, he would be providing a service to tourists, by giving them information they can want and use. Of course he can also promote his restaurant as well, but by expanding the blog's focus to cover local attractions, he is focusing on what's best for the TOURIST, not on what he thinks is best for his restaurant.
This is what so many companies miss, they think they should focus just on themselves, but instead, they should be focusing on what the wants and needs of the customer are. When companies do so, they give their blog's readers a reason to keep coming back to the blog, and to tell others.
Shifting a blog's focus to what's best for the customer is a wonderful way to ensure its long-term health and growth.