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Diversity's Positive Impact in the Workplace

| posted by Lynne d Johnson

A recent research article from Stanford Graduate School of Business's knowledgebase discusses the impact of diversity on work-group performance.

"In a recent article disentangling what researchers have learned over the past 50 years, Margaret A. Neale finds that diversity across dimensions, such as functional expertise, education, or personality, can increase performance by enhancing creativity or group problem-solving. In contrast, more visible diversity, such as race, gender, or age, can have negative effects on a group—at least initially."

Overall, studies reveal that teams with group conflict based on diversity tend to perform better than those with more similarities. What have your experiences with diveristy in your workgroups been like? Have you found this research to be true?

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Recent Comments | 10 Total

August 25, 2006 at 2:17pm

E U

August 25, 2006 at 2:45pm

Marilee Veniegas

I'm not in favor of homogeneity of the workplace. I tend to thrive in an office with people of various geographic, racial, cultural, etc. backgrounds. I'm in favor of workplaces that open to this, diversity is a plus.

August 26, 2006 at 10:02am

Lou Warne

I think there is little doubt that meaningful diversity offers greater potential for creative solutions. But, an old black man and a young white woman can be more alike in their thinking than two people sharing the same perceptual characteristics. On the other hand, everyone has a unique perspective to offer.
The real key to applying diversity is "culture", both personal and group. Insecure opinionated people find it difficult to openly contribute. And more importantly, a group atmosphere of mistrust will kill creativity.
To successfully reap the benefits of diversity, companies must not only encourage and support open communiction, but also provide opportunities for participation. When decisions are made behind closed doors, and without explaination, trust is diminished, and diversity becomes threatening.

August 26, 2006 at 7:03pm

Mockingbird

I think what the first two posters missed is that the article says SKILL diversity helps in the workplace, which only makes sense.
tha rticle also says that racial and sexual diversity initially have negative impact.

personally I do not pay much attention to race or sex in the workplace, it is the persons skills that matter.

lack of a female, mongol, or negro in an office will not hurt an office. lack of secretarial, computer, or people skills will.

August 26, 2006 at 7:45pm

roger fulton

yeah,...sure. Then, I guess all of you santimonious types would be in favor of heavily denouncing ANY type of segregating ANYONE out of a job based purely on race...RIGHT?
Pan back to the early 80's in Tucson, Arizona at a luncheon with the Learjet HR people. As snooping sales manager, I pried one of them with the question, " if a black man and I -- ALL things being equal, applied for a job for which we were both emminently qualified, to whom would you award the job?"
Chief of HR replied, " I'd give it to the black guy EVEN IF THE QUALIFICATIONS WEREN'T AS GOOD AS YOURS." I diddled a bit with the whys and where-fors over polite conversation with equal employment jousting for a moment or two and let it drop.
Much to my chagrin, the Learjet company has suffered the slings and arrows of outrageous market place misfortunes since then.
Go figure.

August 28, 2006 at 1:16am

j. brotherlove

I'm a huge diversity champion and prefer my workplace to be comprised of individuals of all race, age, gender, sexual orientation, religion, etc.

If it wasn't for diversity at work, most people would never seek the company of others unlike themselves. And it would be harder to learn how to communicate in an increasingly diverse world.

August 28, 2006 at 8:33am

David McQueen

Diversity is more about talent isn't it. The reality is that many companies will hire people similar to them but many companies do benefit from a wide range of experiences and backgrounds.

August 28, 2006 at 3:33pm

Tom

What is diversity? Ideas? skin color? perspective? Experience?

The stongest companies will be the ones that make the best use of the best people. This doesn't mean quotas, or training boot camps... this means taking a look at a job's requirements and then taking a look at the candidates for that job... and EVERYTHING they can bring to the table.

The biggest "X" against diversity is the way large companies are managing it like a quota system. Measuring diversity (ie black and women) at every job level. Market forces will work this out... let the big companies create their quotas.. and the well run companies pick the right people... Jack Welch got it right when he said I will have a "diverse slate"... equal opportunity... not equal outcomes.

August 29, 2006 at 1:10pm

Carmen Van Kerckhove

Wow. I love that statements like the ones below went completely unchallenged:

--lack of a female, mongol, or negro in an office will not hurt an office.

--Chief of HR replied, " I'd give it to the black guy EVEN IF THE QUALIFICATIONS WEREN'T AS GOOD AS YOURS."

September 3, 2006 at 1:11pm

Jason

The problem with discussing "diversity" is that, from reading the posts here, it focuses pretty much on race and gender and, maybe, sexual orientation. How can any one person even describe diversity?

Let's say there is a black woman. OK. But what about her character, experiences, and other personal qualities make her a diverse addition?

Maybe just being black and female have given unique perspectives? OK. What about other physical attributes? Do companies need a proportion of the obese that reflects America? Being obese certainly impacts your day-to-day existence. What about being physically unattractive? Or short? Or Asian? (Diversity seems to stop with blacks.)

Like the tree that falls in the woods with nobody around, can we say diversity exists or doesn't without understanding what is out there? Can you show me a test that measures diversity? If the point is more woman, blacks, and gays just say it (and call it the quota it is), and diversity can be considered for the complexity it really is.

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