Taking a Stand Against Spam II
| posted by Heath RowWe've all been frustrated working with a person or company at one time or another. We're all irritated by junk mail and spam. But no matter how persistent telemarketers may have been, this is not the best way to release consumer frustration.
Customer service representatives are trained to handle angry customers. Perhaps we need to flip that around and consider some anger management. How can we better work with slow-to-respond customer service representatives?
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Recent Comments | 1 Total
November 26, 2003 at 9:54am
Tom AsackerLighten up (enlighten up), and realize that you're NOT that damn important. And try to rediscover that the meaning you're looking for in life is revealed in your interactions with others!